What is Business Continuity (BC) to a SMB business? Why is it important to business? What is involved in creating business continuity process and methodology? This is an introduction to business continuity for SMB.  

Intro to Disaster Recovery

Learn: What disaster recovery (DR) is, it's value to the SMB and why it's important to your business. Also learn what's involved in developing a DR process and methodology.

Building an I.T. Budget

Learn: What you, the SMB owner, should account for when developing your departmental and corporate budgets (computers, servers, support services, etc.).

Why Is Network Systems Documentation Important?

Learn: What I.T. network systems documentation is and why it's valuable to your business. Learn how the proper documentation can save you money, improve security and prevent business interruption.

Is Freeware Really Free?

Learn: What the true cost of Freeware (free software) is when it gets into your business computing environment. As a consumer you need to understand what the free software is doing to and within your computer systems.

In-House vs. Outsourced I.T.

Learn: How to determine when it's cost-effective and resource-efficient to hire and manage your own internal I.T. department versus bringing in an experienced partner to manage it for you.

Where's Your I.T. Spend Going?

Learn: WASTE is rampant in IT spending. How to track where your I.T. budget is going: into operations, keeping the lights or into valuable business projects and opportunities. 

Total Cost of Ownership (TCO)

Learn: How to determine your I.T. operating costs and total cost of ownership. Learn important ways to help you lower both.

The Importance of Planning

Learn: Why, as a business owner and manager, I.T. planning and preparation is so critical. And learn how reactive or ill-planned I.T. purchases can cost your business opportunity, money, and more.

To Warranty or Not to Warranty

Learn: What factors you should evaluate when determining whether to purchase a manufacturer's warranty on new computers, servers and other I.T. components.

Mergers, Acquisitions & I.T.

Learn: What, when acquiring or merging with another company, you need to know about the other company's I.T. systems--before you make that final decision. Factors include hardware, software, licensing, configuration, data backup, warranties, and more. 

Outsourcing In-Depth

Learn: About developing a framework and analysis to help you identify, from a business perspective, whether you should hire a full-time staffer to manage your I.T. resources or a company that specializes in I.T. for business. Factors include cost savings, managing staff, career development and training, and more.

Why Crossroads Business Solutions?

Learn: From company founders Rob Green and Scott Cunningham, why they launched Crossroads Business Solutions and what their business mission and philosophy have been.

The Benefit of Proactive I.T. Services

Learn: About the value that proactive I.T. services can bring to your business in the form of staff productivity, network reliability and security and variable operation costs.

Intro to Managed I.T. Services

Learn: What managed I.T. services are and the value they can bring to your business in the form staff productivity, ensuring network reliability and security and FIXED operation costs.