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“We look at technology as an investment, not an
expense. Crossroads continually helps us invest in new solutions that
automate our business today while enabling our ongoing growth.”
Dennis Tauchen
Owner and COO
Direct Enterprises, Inc.
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FAQ: Why Should I Outsource My Business' IT Management Needs?
FAQ: Outsource Business IT Network Management Needs, IT Services,
Outsourced Information Technology, IT Expertise, Accountability, Reduce
Internal IT Costs
Outsourcing has been a part of the economic landscape for
generations. From office cleaning to parts manufacturing, outsourcing is a part
of how businesses operate, and will continue to operate. No business executive
would think of building their own electrical plant to generate their
electricity, outsourcing is the very fabric by which our service economy
functions. So why outsource information technology? Historically, outsourcing IT services was a business decision focused on saving money
by reducing internal IT costs. While this can
be a factor in the decision-making process, it had best not be the cornerstone
for the decision. Let's take a moment to outline the other reasons by which you
should evaluate IT outsourcing as an option for your business.
There has been a lot of discussion on the business value of outsourcing your
information technology (IT) to an outside vendor. Some of the reasons most frequently
mentioned by businesses for outsourcing IT management include:
- Not core to your business. Distracts you from your core business
- State-Of-The-Art and up-to-date IT expertise
- Many fields and layers of expertise, like the medical
profession, not interchangeable - deep in area of expertise
- Certifications required, continuing education
- Staying on top of industry changes
- Future
direction of technology that guide IT investment decisions
- Experience
- Broad knowledgebase of experience
- Efficient work/productivity; ability to minimize risk through experience
- Operational production servers
- Best Practices exposure
- Business knowledge
- Leadership from executives with management experience, business experience,
management of people/organizations
- An understanding of the underpinnings of
risk and how to manage risk successfully
- Pay for only what your business requires
- Employees will fill time to be able to say they are
busy, creating job security, but NOT necessarily
creating business value
- Outsource partner agreement minimizes non-value add costs associated with IT
- Accountability
- Accountable for money spent on IT
- Document spending: amount spent, on what, and by a variety of categories,
including:
? New Technology
? Hardware
? Software
? Break/Fix
? Preventative Maintenance |
? Training
? User Support
? Strategy/Plan/Consult
? Research
? Etcetera
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- Accountable for customer satisfaction, end-user up to the
executive
- Year over Year costs tracking and cost management accountability
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For more information about how we can establish or improve your business'
computer network system, call 1-317-529-0418, or
send us an email, or
submit this short form:
Cities We Serve in Indiana
We provide services in all markets in Indiana, from rural farm communities to the larger metropolitan regions of:
- Anderson
- Bloomington
- Carmel
- Clarksville
- Columbus
- Crown
Point
- East
Chicago
- Elkhart
- Evansville
- Fishers
- Fort
Wayne
- Gary
- Goshen
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- Greenwood
- Hammond
- Highland
- Hobart
- Indianapolis
- Jeffersonville
- Kokomo
- Lafayette
- La
Porte
- Lawrence
- Marion
- Merrillville
- Michigan City
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- Mishawaka
- Muncie
- Munster
- New
Albany
- Noblesville
- Portage
- Richmond
- South
Bend
- Terre
Haute
- Valparaiso
- West
Lafayette
- Zionsville
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Technical Support |
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317-770-6400 |
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Sales Assistance |
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317-529-0418 |
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sales@xrbs.com |
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"Crossroads Business Solutions is not a one man
shop, their team is quick to respond and resolve our issues."
Jodi Lusk
DeTrude & Co. |
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