FAQ: Frequently Asked Questions
FAQ: Frequently Asked Questions
The most frequently asked question we receive has to be "How can I compare my spending on IT against other similar companies?"
The simple answer is to contact Crossroads Business Solutions for assistance with
benchmarking your IT budget against other companies of like size or with
comparable revenue.
As part of our dedication to superior customer service, we provide
answers to some of the most frequently asked questions we have
received. Why Should I Outsource My Business’ IT Management Needs?
Outsourcing has been a part of the economic landscape for generations. Historically, outsourcing IT services was a business decision focused on saving money
by cutting internal IT costs. While this can be a factor in the decision-making process, it had best not be the cornerstone for the decision.
Read more about why you should outsource your businesses IT management needs.
What Is Identity Theft and What Can I Do About It?
Identity theft is America’s fastest growing crime. In the last
five years it happened to 27 million Americans. The most common theft is credit card fraud, where an assumed
identity is used to obtain credit cards to purchase goods or services. The
average loss of this type of fraud is $10,200 per incident.
Read more about identity theft and what you can do about it.
How can I Reduce and Manage My Online Shopping/E-Commerce Risks Better?
There are a number of methods for reducing and managing the risks of
fraud and loss that sponsoring an online shopping brings, including:
- Get a dedicated credit card
- Use credit cards only
Read more about how to
reduce and manage your online shopping and e-commerce risks.
How Can I Improve Security for My Laptop Computer?
- If possible, keep proprietary or confidential information off your laptop.
- Physically secure your laptop. (Lock it in your office or a storage area.)
Read more about how to
improve security for your laptop computer.
How Can I Ensure the Secure Destruction of Sensitive Data?
- Use a paper shredder (cross-cut models) at desks, sales
stations, offices, the mailroom and at home
- Shred all junk mail and all personal / business
correspondence not filed
Read more about how you can ensure the secure destruction of sensitive data.
How Can I Stop or Reduce Spam?
- Never reply to spam. In fact, don’t even open it.
- If the email is from a company you know and have dealt with in the
past, it could be that you signed up for an electronic newsletter
unknowingly.
Read more about how you can stop or reduce spam.
Should I Own My Company Domain Name?
Owning your domain name is
critical, as it is your web site address to the entire world, and a key
to your company’s Internet communications.
Read more about why you should own your company’s domain name.
Why Do I Need Proper Documentation of Our Network Components
and Configuration of Our Network?
Documentation is critical to properly manage an IT infrastructure.
Without proper documentation of assets and components, routine network
activities become more time-consuming and involve greater risk.
Read more about why you need proper
documentation of your network components and configuration.
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