This topic is critical to all businesses, so I am sharing this alert we sent to our clients recently. Scott C.
Crossroads Business Solutions LLC would like to advise you of a most serious situation affecting a number of our clients recently.
Over the last month we have been responding to an increasing number of malware infections. These infections, in addition to becoming more prevalent, are increasingly difficult/time consuming and therefore expensive to resolve – occasionally requiring a complete system rebuild.
The source of these infections appears to be a result of visiting web sites – perhaps even sites of reputable companies - but we do not yet have more specific information. The symptom is typically a pop-up alert on the user's display designed to look like a Microsoft Security alert. It attempts to entice the user to click on the scan to resolve the issue. If anyone receives a pop-up with any kind of virus or spam alert – DO NOT CLICK ON ANYTHING.
Please have that user contact us immediately.
Furthermore, it is our recommendation that until further notice, all web activity be confined to only business uses. Until further notice, we highly encourage avoiding social web sites such as facebook or free web-mail unless avoidance it would be disruptive to your company operations. It is our hope/expectation that this can be controlled in your organization via a stated verbal policy, but if you would like more certain control, a Sonicwall router (~ $900) can be installed to block/monitor web usage.
We will send a subsequent notice to you when we have a better handle on the source(s), further protective actions, or even a more effective response.
Respectfully,
Robert M. Green
317-770-6400
